The “Touching Heritage at the Museum of Mitrovica” project significantly improved accessibility for visually impaired individuals by integrating Braille narratives into permanent and temporary exhibitions. Collaborative efforts with local associations and experts ensured accurate Braille translations in Albanian and Serbian, enhancing the museum’s inclusivity. Group visits and workshops engaged the visually impaired community, allowing participants to explore cultural heritage through tactile experiences. The project fostered greater social inclusion and raised awareness of accessibility in cultural institutions through a successful social media campaign. This initiative created a model for inclusivity in museums and strengthened the cultural engagement of marginalized groups.
