The 2025 Peace Broker Prize Goes to Irena Ruzhin
The 2025 Peace Broker Prize was awarded to Irena Ruzhin from National Institution Institute and Museum Bitola. Through Irena’s ongoing work—both at her home institution and within the Balkan Museum Access Group—Irena Ruzhin is helping to shift how cultural institutions in the Western Balkans engage with disability, ensuring true participation.
Exploring Museum Futures: Meet, See, Do 2025 Conference Convenes Cultural Leaders in Zagreb
The ninth edition of the international museum conference, the conference that makes the difference, “Meet, See, Do” took place on May 28–29, 2025, in Zagreb, Croatia, bringing together over eighty museum and heritage professionals from more than ten countries across Southeastern Europe and beyond. Organized by the Balkan Museum Network
Partner presentation 1 – Irina Ban, Interpret Europe
Partner presentation 1 Irina Ban, Interpret Europe 29 May 2025 (Day 2) 15:15 – 15:30 Zagreb City Museum Facilitator: Irena Ruzhin The session will introduce the European Association for Heritage interpretation – Interpret Europe, with an overview of its value-based methodology and certified trainings focused on creating public understanding and
Partner presentation 2: Sašo Zagoranski, GalisOnline – Modern Museum Documentation and AI
Partner presentation 2 Sašo Zagoranski, GalisOnline – Modern Museum Documentation and AI 29 May 2025 (Day 2) 15:30 – 16:15 Zagreb City Museum Facilitator: Irena Ruzhin GalisOnline is a modern web-based solution for museum documentation that enables simple and secure data entry, editing, and searching of museum collections – anytime
Çiğdem Aslantaş, MusePaths: A Digital Roadmap for Museum Accessibility – Workshop parallel session 4
Workshop parallel session 4 Çiğdem Aslantaş, MusePaths: A Digital Roadmap for Museum Accessibility 29 May 2025 (Day 2) 14:00 – 15:00 Zagreb City Museum Facilitator: Irena Ruzin Museums connect communities and preserve heritage, yet many remain inaccessible to individuals with disabilities. This session explores the journey of Bongo Art Project
Laura – Melpomeni Tapini, SymvadiZoume – strengthening collaboration between citizens & professionals to protect monuments from climate change threats – Workshop parallel session 4
Workshop parallel session 4 Laura – Melpomeni Tapini, SymvadiZoume – strengthening collaboration between citizens & professionals to protect monuments from climate change threats 29 May 2025 (Day 2) 14:00 – 15:00 Zagreb City Museum Facilitator: Azra Bečević Šarenkapa Climate change threatens cultural heritage, often leaving citizens and experts feeling powerless.
Mihaela Ion, LOOK, new professions and skills in museums! – Workshop parallel session 4
Workshop parallel session 4 Mihaela Ion, LOOK, new professions and skills in museums! 29 May 2025 (Day 2) 14:00 – 15:00 Zagreb City Museum Facilitator: Milena Milošević Micić This workshop explores museum independence, censorship, and the role of digital technology in reshaping cultural institutions. The first part examines financial autonomy
Marina Pejović, Museum quiz – Workshop parallel session 3
Workshop parallel session 3 Marina Pejović, Museum quiz 29 May 2025 (Day 2) 12:00-13:00 Zagreb City Museum Facilitator: Zana N. Hoxha The Museum Quiz is an interactive educational activity designed to foster engagement with cultural heritage among younger visitors. The quiz consists of two sets of questions inspired by the
Antonia Silvaggi, Customer Journey Mapping for Museums: Easy and Practical Ways to Improve Visitor Experience – Workshop parallel session 3
Workshop parallel session 3 Antonia Silvaggi, Customer Journey Mapping for Museums: Easy and Practical Ways to Improve Visitor Experience 29 May 2025 (Day 2) 12:00-13:00 Zagreb City Museum Facilitator: Irena Ruzin How can museums better listen to their audiences and improve visitor experiences? Customer Journey Mapping is a simple yet
Amra Ćebić, Joining capacities to combat illegal art trafficking – Workshop parallel session 3
Workshop parallel session 3 Amra Ćebić, Joining capacities to combat illegal art trafficking 29 May 2025 (Day 2) 12:00-13:00 Zagreb City Museum Facilitator: Azra Bečević Šarenkapa At this workshop will be presented the aims, mission and activities of „Center against trafficking in works of art“ (CPKU) from Bosnia and Herzegovina










