Workshop parallel session 4 Çiğdem Aslantaş, MusePaths: A Digital Roadmap for Museum Accessibility 29 May 2025 (Day 2) 14:00 – 15:00 Zagreb City Museum Facilitator: Irena Ruzin Museums connect communities and preserve heritage, yet many remain inaccessible to individuals with disabilities. This session explores the journey of Bongo Art Project

Workshop parallel session 4 Laura – Melpomeni Tapini, SymvadiZoume – strengthening collaboration between citizens & professionals to protect monuments from climate change threats 29 May 2025 (Day 2) 14:00 – 15:00 Zagreb City Museum Facilitator: Azra Bečević Šarenkapa Climate change threatens cultural heritage, often leaving citizens and experts feeling powerless.

Workshop parallel session 4 Mihaela Ion, LOOK, new professions and skills in museums! 29 May 2025 (Day 2) 14:00 – 15:00 Zagreb City Museum Facilitator: Milena Milošević Micić This workshop explores museum independence, censorship, and the role of digital technology in reshaping cultural institutions. The first part examines financial autonomy

Workshop parallel session 3 Marina Pejović, Museum quiz 29 May 2025 (Day 2) 12:00-13:00 Zagreb City Museum Facilitator: Zana N. Hoxha The Museum Quiz is an interactive educational activity designed to foster engagement with cultural heritage among younger visitors. The quiz consists of two sets of questions inspired by the

Workshop parallel session 3 Antonia Silvaggi, Customer Journey Mapping for Museums: Easy and Practical Ways to Improve Visitor Experience 29 May 2025 (Day 2) 12:00-13:00 Zagreb City Museum Facilitator: Irena Ruzin How can museums better listen to their audiences and improve visitor experiences? Customer Journey Mapping is a simple yet

Workshop parallel session 3 Amra Ćebić, Joining capacities to combat illegal art trafficking 29 May 2025 (Day 2) 12:00-13:00 Zagreb City Museum Facilitator: Azra Bečević Šarenkapa At this workshop will be presented the aims, mission and activities of „Center against trafficking in works of art“ (CPKU) from Bosnia and Herzegovina

Workshop parallel session 2 Arman Džaferagić, Digital Heritage in Action: A Hands-on Workshop on Cultural Heritage Digitization 28 May 2025 (Day 1) 14:00 – 15:00 Zagreb City Museum Facilitator: Milena Milošević Micić In this interactive workshop, I will present the innovative methodologies developed during my doctoral research on “Schwierige Digitalisierung:

Workshop parallel session 2 Iva Validžija & Jasenka Butić, French connections 28 May 2025 (Day 1) 14:00 – 15:00 Zagreb City Museum Facilitator: Aida Vežić This workshop explores how museum objects can enhance learning French language and culture. The initiative began in 2017 when a French professor from Alliance Française